The deadline to join for the next cohort is April 30th!

Started
by you.

Accelerated with Hugo.

In Revenue Capital

I'm always extremely grateful when thinking about the work Hugo does with us. We've created a strong partnership that has made scaling our services easier.

In Revenue Capital
In Revenue Capital
In Revenue Capital
In Revenue Capital
In Revenue Capital
In Revenue Capital
In Revenue Capital
In Revenue Capital
In Revenue Capital
In Revenue Capital
In Revenue Capital
In Revenue Capital
In Revenue Capital
In Revenue Capital
In Revenue Capital
In Revenue Capital
In Revenue Capital

About the CX Accelerate Program

Built for growth-stage organizations

Hugo's Accelerate program was created to tackle specific customer challenges and drive innovation in the customer experience journey.

3 months of free dedicated support & expertise

Outline your top challenges, and then get paired with relevant experts from Hugo to solve those challenges.

Zero Commitment

Seamlessly expand your in-house support team risk-free.

Success Stories

Driving scale through operational excellence.

In Revenue Capital
In Revenue Capital
50% increase in first-contact resolution
Hugo’s performance on our customer service mandate was truly exceptional, so we decided to expand our partnership to include optimizing our back-office operations as well.
A. Thomas COO, Topicals Read the full story
In Revenue Capital
In Revenue Capital
95% average CSAT score
The Hugo team is always flexible with process changes and commits 100% to making every interaction the best our clients have ever had.
Holly Haynes Director of Customer Support, Sakara Read the full story
Omnichannel support
24/7/365 coverage
30+ languages
Live chat
Flexible support
Weekends & after-hours coverage

Benefits

The program is purpose-built to adapt to your business needs today,and your goals for the future.

In Revenue Capital

68% average ROI for program participants

In Revenue Capital

Team training, management & quality assurance included

In Revenue Capital

Simple to start- launch in 1 week

In Revenue Capital

Any time zone, 24/7/365 coverage.

In Revenue Capital

Omnichannel support, in 30+ languages

In Revenue Capital

Seamless integration with 500+ CX apps

In Revenue Capital

Clutch.com Champion

Globally recognized as a top BPO company for industry expertise and ability to deliver excpetional results.

In Revenue Capital
In Revenue Capital

Entry Criteria

Companies that are chosen generally fit the profile below:

Company maturity

Established organizations or startups that can demonstrate traction, ideally in Series A stage and beyond.

Product/service potential

Developing a scalable product or service with a substantial total addressable market (TAM) and a defensible growth model.

Customer-focus & digital transformation

Customer-centric culture with an emphasis on accelerating digital transformation.

Join our
Accelerate Program

Unlock the potential of your business with 90 days of CX support, risk-free!

FAQs