Congrats! Branden has invited you to join the Laundry CEO Forum x Hugo Accelerate Program. Disclaimer: Limited spots available.

Started
by you.

Accelerated with Hugo.

Hugo

I'm always extremely grateful when thinking about the work Hugo does with us. We've created a strong partnership that has made scaling our services easier.

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Are You Ready to Take Your Laundromat to the Next Level?

Built for fast-growing Laundromat Companies

Hugo's Accelerator program was designed to help laundromats unlock their full potential. We're looking for forward-thinking laundromat owners who are committed to delivering exceptional customer experiences and driving business growth.

3 months of free dedicated support & expertise

Outline your top challenges, and then get paired with relevant experts from Hugo to solve those challenges.

Zero Commitment

Seamlessly expand your in-house support team risk-free.

Success Stories

Driving scale through operational excellence.

Hugo
Hugo
50% increase in first-contact resolution
Hugo’s performance on our customer service mandate was truly exceptional, so we decided to expand our partnership to include optimizing our back-office operations as well.
A. Thomas COO, Topicals Read the full story
Hugo
Hugo
95% average CSAT score
The Hugo team is always flexible with process changes and commits 100% to making every interaction the best our clients have ever had.
Holly Haynes Director of Customer Support, Sakara Read the full story
Omnichannel support
24/7/365 coverage
Inbound/Outbound services
Live chat
Flexible support
Weekends & after-hours coverage

Benefits

The program is purpose-built to adapt to your business needs today,and your goals for the future.

Hugo

68% average ROI for program participants

Hugo

Team training, management & quality assurance included

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Simple to start- launch in 1 week

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Any time zone, 24/7/365 coverage.

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Omnichannel support, in 30+ languages

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Seamless integration with 500+ CX apps

clutch 100 awards

Clutch.com Champion

Globally recognized as the fastest growing BPO company for industry expertise and ability to deliver exceptional customer service results.

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Hugo

Entry Criteria

If you meet the following criteria, we invite you to apply:

Customer Focus & Digital Transformation

You understand the importance of putting your customers first and you're actively investing in digital solutions to enhance the customer experience.

Business Maturity & Stability

Your laundromat is well-established, financially stable, and ready to invest in growth.

Growth Mindset & Scalability Potential

You have a growth mindset and are open to new strategies and technologies to expand your business.

Join our
Accelerate Program

Unlock the potential of your Laundromat business with 90 days of CX support, risk-free!

FAQs