The Top 1%: Your Catalyst for Business Transformation

At Hugo, we set rigorous standards: a college degree, native English proficiency, and proven work experience are the baseline requirements for every employee.

The outcome? An exceptionally passionate and high-performing workforce.
  • Hugo

    +50,000
    applicants

  • Hugo

    < 1%
    accepted

Build Your Team

Jamie L.

BA. Mass Communications

3.7 GPA | Univ. of Lagos


Skills

  • Social Media
  • Research & Analytics
  • AI Automation/Integration
  • CRM Systems

Tools

  • Zendesk
  • Hubspot
  • Intercom
  • G-suite
  • Asana
Hugo
Hugo
Hugo
Hugo

< 4% Turnover,
100% Dedicated to your Success

All our agents have:

Hugo

A Bachelor's Degree
(70% STEM)

Hugo

3 years average work experience + domain expertise across 650+ fields

Hugo

120 hours of workflow-specific training

Hugo

100% dedication to your company account only

+ all onboarding, ongoing management, and training covered by Hugo

Hugo
Hugo
Hugo
Meta logo

We’re constantly trying to bring the best the market has to offer to support our global business operations by identifying suppliers with the exact solution we need to solve our problem. In this case, we found an incredible partner in Hugo.

Jason T.
Director, Global Supplier Diversity
An icon of the Consensys logo

Everyone on my Hugo team could have successfully interviewed for our team in Brooklyn. That is important to me. We’re getting top-tier talent without the big city price tag.

Chris M.
Chief Operating Officer
Sakara logo icon

The Hugo team is always flexible with process changes and commits 100% to making every interaction the best our clients have ever had on a daily basis.

Sarah B.
Director of Client Experience

Finding the perfect talent match: An award-winning process

Finding the top 1% of talent requires screening beyond aptitude. Our 8-step process is designed to find the perfect match for your needs, whatever they may be.

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Proven Performers, Tailored to You

Precision-matched agents, ready to accelerate your success from Day 1.

A seamless experience across all channels

Supporting all of the channels your customers love, without limitations.

  • Hugo
    Social Media
  • Hugo
    Chat
  • Hugo
    SMS
  • Hugo
    Email
  • Hugo
    Phone
  • Hugo
    In App

...and with all content formats

Matching you with the right agents who contribute from day 1.

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    Text
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    Video
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    Livestream
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    Audio
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    Image

Experienced Leaders Drive Exceptional Results

Our team of seasoned leaders don't just settle for quick fixes – we dig deep, think creatively, and persist until we uncover the optimal solutions to drive your business forward.

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    London
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    Nigeria
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    India
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    Philippines