Hugo

Healthtech, Bio & Clinical AI

Train, evaluate and validate clinical AI under strict health security controls. Hugo deploys dedicated squads of biomedical science graduates, health data specialists and trained evaluators to audit clinical summarisation, verify literature extraction and evaluate health agent workflows.
Hugo
Hugo

Biomedical graduates and health data specialists reviewing clinical AI output.

Clinical & Bio AI Data Outsourcing

Hugo
Hugo

Clinical Review & Health Data

MD/RN Review teams
HIPAA Compliant delivery
Certified Medical coders
Ambient-scribe Validation
Clinical Reasoning graded
MD/RN Review teams
HIPAA Compliant delivery
Certified Medical coders
Ambient-scribe Validation
Clinical Reasoning graded

Quality, Security & Compliance

Cellular Imagery labeling
Assay Data curation
Pathology Annotations
Structural Bio support
High-throughput Pipelines
Cellular Imagery labeling
Assay Data curation
Pathology Annotations
Structural Bio support
High-throughput Pipelines

Biomedical & Health Data Bench

100% Automated QA coverage
98.90% Precision benchmark
ISO 27001 SOC 2 certified
48-hour Pilot blueprint
1500+ Experts at one client
100% Automated QA coverage
98.90% Precision benchmark
ISO 27001 SOC 2 certified
48-hour Pilot blueprint
1500+ Experts at one client

We've got you covered...

Everything you need to train, evaluate, and validate clinical AI, with the speed, security, and compliance your patients demand.

Hugo

98.90% precision benchmark on clinical notes and health datasets

Hugo

Sub-2% attrition, 3.5-year average specialist tenure

Hugo

100% university-educated bench in STEM, biology and health sciences

Hugo

HIPAA, ISO 27001 and SOC 2 Type II certified infrastructure

Hugo

48-hour sandbox pilot to validate rubric alignment and secure flow

Hugo

4 global delivery hubs with BAA-ready secure environments

Clutch 100 awards badge

Clutch.com Champion

Globally recognized as a top BPO company for industry expertise and ability to deliver exceptional results.

Hugo

Featured Stories

Proof from the teams building AI.

AI chip hologram held in hand above a laptop, representing intelligent automation in customer support
Rebuilt a 107-Person Support Org Around AI
We came to Hugo thinking we were outsourcing a headcount problem. Two years later, we’re running a fundamentally different operation, and it’s still getting better.
David T. Head of Customer Experience Read the full story
Hugo
A Compliant Agentic AI Claims System
This was our third major AI project with Hugo, and once again, they delivered. When you’re automating decisions that affect policyholders’ lives, you need a partner you can trust.
VP of Operations Major P&C Insurer Read the full story
Clinical Review
Medical Imaging
Bio & Discovery Data
HIPAA Workflows
Clinician Grading
Safety Evaluation
De-Identification
Literature Curation
Coding & Billing Review
Trial Data QC

How does it work?

We sign the BAA, align to your clinical rubrics, then calibrate before anything scales.

1. Security, BAA & rubric alignment

We execute the required BAAs, define security parameters and work through your clinical taxonomies and scoring rubrics.

2. Dedicated health pod setup

3. 48-hour pilot execution

4. Secure execution & dual QA

5. Continuous recalibration & scale

Hugo
Hugo
Omni Evals by Hugo

Discover why clinical AI teams choose Hugo.

From digital health startups to established providers, we make scaling clinical review effortless.

We’re always on, always responsive and always have trained backup agents for uninterrupted coverage.

We've mastered your tool stack and we’re ready to work from day one.

Security Overview

Hugo is committed to protecting your business with enterprise-grade security. Whether it’s your critical infrastructure, sensitive data assets, privacy rights, or overall customer trust, we’re dedicated to security and resilience and giving you the best possible service.

Business Continuity / 
Disaster Recovery
  • Geo-redundant centralized data centers

  • Dual MPLS WAN via multiple carriers

  • Carrier grade disaster recovery

  • Voice via PSTN TFN/DID, TDM, VoIP, or SIP (SBC)

  • Regular testing ensure readiness

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FAQs