Data Processing
Process data faster with Hugo's cost-effective data entry services. Our experts efficiently handle large data volumes, ensuring accuracy while reducing costs by up to 80%.
Our Approach
Human Expertise + Precision = Data Excellence
At Hugo, we combine meticulously trained professionals with rigorous processes to transform your data challenges into opportunities for growth and efficiency.
Top 1% of Talent
Our team comprises highly skilled data entry professionals with diverse industry expertise. Each specialist undergoes rigorous training and regular skill assessments to ensure they stay at the forefront of data management best practices.
99.95% Accuracy
Quality is our hallmark. Our multi-tiered review process, overseen by experienced QAs, ensures exceptional accuracy. We stand behind our work with a satisfaction guarantee, giving you peace of mind with every project.
Scalability & Security
From startups to enterprises, we scale to meet your needs while prioritizing data security. Our flexible team structure adapts to your requirements, and our strict security protocols ensure your data remains confidential and protected.
Hugo is without a doubt the most reliable and quality driven vendor I have worked with. They are consistent with their quality and reporting. I know when a job is assigned to them, it will be done on time, with phenomenal quality.
What We Do
First, we take the fundamentals seriously– people, context, process, and tools– and then we test vigorously, to deliver data projects to the highest standard.
Data Entry
- High-volume manual data entry
- Form and survey processing
- Rebates data entry
- Claims data entry
- Handwritten document digitization
- Multilingual data entry (60+ languages)
- Industry-specific data entry (Healthcare, Finance, Legal, etc.)
- Data validation & cross-referencing
- OCR cleanup & verification
- Image & document tagging
- Catalog & product data entry
- Real-time data entry services
Expert Data Processing
- Data hygiene & standardization
- Database updating & maintenance
- Error identification & correction
- Data categorization & classification
- Data extraction & mining
- Data formatting & restructuring
- Data enrichment & appending
- Data normalization
- Data quality reporting & analysis
Specialized Data Solutions
- E-commerce product data management
- Medical record abstraction & coding
- Financial data entry & reconciliation
- Legal document processing & summarization
- Real estate listing data entry & verification
- Market research data collection & analysis
- Academic research data processing
- Logistics & inventory data management
- CRM data cleanup & maintenance
- Human resources data processing
-
99.95%
Avg. Accuracy Score
-
400M+
Forms & Surverys Processed
-
100+
Customer Loyalty Cards
Quality Always + Speed & Scale
Quality can never be overemphasized. From rigorous QA processes to team construction, we ensure that excellence keeps up with speed.
Data Accuracy
Precision is at our center. Across hundreds of data entry and processing projects, we average a 99.95% accuracy score.
True Inclusion
Minimize your headline risk. Hugo provides demographic, geographic, and linguistic diversity - promoting fairness and relevance across contexts.
Nimble Operations
No matter the project, we can get you from zero to production in two weeks, no excuses, no deterioration in output.
How does it work?
We train & assemble your new team, and complete your pilot in as little as 2 weeks. Once you go live, we continuously work to ensure you hit KPIs.
1. Deep dive into your project goals and guidelines.
We take the time to understand your project's unique needs and goals. Our experts becomes an extension of your data & engineering team, supporting your initiatives within your strategic direction, timelines and budgets.
2. We design a customized solution for you.
In as little as 2 days, we'll develop a pilot plan tailored to your unique needs. This includes selecting the right talent with domain expertise, customizing training and tool selection/onboarding.
3. Pilot execution & delivery
We get right to work annotating your sample data in-line with project guidelines. Our customized QA frameworks ensure an average accuracy of 99.95% across the range of our data processing services.
4. QA & on-going calibration
During & post-pilot, we surface real-time insights. From edge cases to gap analysis, your Hugo team is constantly calibrating to ensure your models are trained on the highest quality outputs.
5. Full project launch!
Curtains Up - Your dedicated team is now fully operational. We will set up regular check-ins that work with your schedule, not ours. This ensures you have real-time visibility into performance and can provide timely feedback based on your availability.
We integrate seamlessly with technology built for scale & customer excellence.
Free
-
Proof of Concept
We're so confident you'll love working with Hugo, we offer a no commitment proof-of-concept.
FAQs
We pride ourselves on rapid deployment. Typically, we can begin processing within 24-48 hours of project confirmation. For more complex projects, we’ll provide a detailed timeline during our initial consultation.
Absolutely. Our scalable team structure allows us to handle projects of any size, from small batches to millions of records. We can quickly scale up our resources to meet your needs without compromising on quality or turnaround time.
We’re adept at working with various data formats, including paper documents, PDFs, images, spreadsheets, and databases. We can convert data between formats as needed and deliver the processed data in your preferred format.
We understand that requirements can change. Our flexible approach allows us to adapt quickly to any modifications in project scope or specifications, ensuring your needs are always met.
Hugo combines human expertise with rigorous processes to deliver unparalleled accuracy, efficiency, and scalability. Our industry-leading satisfaction rates, comprehensive security measures, and ability to handle complex, high-volume projects set us apart as the premium choice for outsourcing repetitive tasks. Moreover, Hugo has been recognized as the fastest-growing BPO company in the world for both 2023 and 2024 according to Clutch, demonstrating our commitment to excellence and our rapidly expanding capabilities in meeting diverse client needs.
Our team includes specialists across various industries. We tailor our approach to meet industry-specific requirements, ensuring compliance with relevant regulations and best practices in fields like healthcare (HIPAA compliance), finance, legal, and more.
- Gaming and Esports – AI-generated game content, player behavior analysis, matchmaking optimization, and AI-powered game design.
- Legal and Compliance – Contract analysis, legal document review, AI-driven due diligence, and regulatory compliance monitoring.
- Sports and Fitness – Performance analysis, injury prevention, personalized training plans, and AI-powered coaching.
- Fashion and Beauty – Personalized styling recommendations, AI-driven fashion design, virtual try-on experiences, and trend forecasting.
- Construction and Architecture – Building information modeling (BIM), AI-driven design optimization, project management, and safety monitoring.
- Insurance and Risk Management – Claims processing automation, fraud detection, risk assessment, and personalized insurance products.
- Nonprofit and Social Impact – AI-driven fundraising optimization, impact assessment, volunteer management, and social media analysis.
- Automotive and Aerospace – Autonomous vehicles, predictive maintenance, supply chain optimization, and AI-driven design and engineering.
- Publishing and Journalism – Automated content generation, fact-checking, sentiment analysis, and personalized news recommendations.
- Maritime and Shipping – Vessel performance optimization, predictive maintenance, route planning, and AI-driven cargo management.
- Cybersecurity and Information Technology – Threat detection, vulnerability assessment, AI-driven network security, and intelligent incident response.
- Food and Beverage – Recipe generation, flavor optimization, supply chain management, and AI-driven quality control.
- Waste Management and Recycling – Intelligent waste sorting, route optimization, predictive maintenance for waste management equipment, and AI-driven recycling solutions.
- Mental Health and Wellness – AI-powered therapy chatbots, emotional intelligence analysis, personalized wellness recommendations, and mental health monitoring.
- Art and Design – AI-generated art, intelligent design tools, style transfer, and AI-assisted creative workflows.
- Education Technology (EdTech) – Personalized learning, intelligent tutoring systems, AI-driven curriculum development, and learning analytics.
- Nanotechnology and Materials Science – AI-driven material discovery, predictive modeling, and optimization of nanomaterials and manufacturing processes.
- Space Exploration and Astronomy – AI-driven data analysis, autonomous spacecraft navigation, and predictive maintenance for space infrastructure.
Our standard pricing model is based on industry leading rates and hours of labor. In certain situations, we are willing to provide service based on the volume of data that you need to be annotated. We also offer discounts for long-term contracts and bulk orders.
Hugo places utmost importance on data privacy, ensuring strict compliance with relevant data protection regulations and implementing stringent security measures to protect sensitive customer information. These safeguards encompass data anonymization techniques, granular access controls, and periodic security audits to maintain the highest standards of data confidentiality and integrity.
We offer multilingual data processing services in over 60 languages. Our team includes native speakers and language experts to ensure accurate processing of data in various languages and dialects.
Yes. We are.
We conduct in-depth consultations to understand unique needs, tailoring strategies accordingly. This ensures alignment with your goals and target audience.
We take security very seriously. We are ISO 27001 certified, SOC 2 certified, and GDPR compliant and follow industry best practices to protect our customers’ data, including:
- Encryption: We encrypt all of our data at rest and in transit.
- Access control: We only grant access to our data to authorized personnel.
- Auditing: We regularly audit our security procedures to ensure that they are effective.
We meet weekly to review real-time insights, results, and progress. We use these syncs to learn what’s working and recalibrate as needed.
We follow the mandate of the client but it is completely manual.
- We are well-versed using a variety of tools to annotate data, including: client proprietary tools, Open-source tools like LabelMe and CVAT, and commercial software like Dataloop and Kili.
- We believe that using a variety of tools gives us the flexibility to meet the needs of our customers and to deliver high-quality data annotation services.
- Chat
- Social Media
- SMS
- In-App
- Voice
Our accuracy rate is typically 95% or higher. We use a variety of quality assurance measures to ensure the accuracy of our data, including manual review, peer-to-peer review, and machine learning algorithms.
At Hugo, we hire competent subject matter experts to manage each client team with varying levels of experience.
The client trains the PM/QAs who then train the agents. Other training materials are also provided.
Michael Connor on the Impact of Gen AI in Consumer Goods
Discover how Generative AI is reshaping the Consumer Goods industry through personalized marketing and innovative engagement strategies, as explained by industry expert Michael Connor.