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Data & AI

Build trust and drive adoption with more intelligent, precise, humanized AI. As partners to some of the most iconic global brands, Hugo brings unmatched expertise in complex and nuanced data annotation.

Our Approach

Adaptive Expertise

If better data = better AI, then the best humans = the best data. At Hugo, we’ve unequivocally built the world’s most intelligent (and the best) data labeling workforce.

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Top 1% of Talent

At Hugo, a STEM degree is the minimum requirement for every annotator. The result– high complexity and high-nuance mandates are our bread and butter.

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Domain Expertise

From architects who deliver geospatial labeling projects, to biologists who conquer specialized Generative AI prompts, Hugo prioritizes context + smarts on every mandate.

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A Quality Fixation

We map every project, custom configure every mandate, and process engineer every workflow; all in service of delivering the highest standard of data to you.

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Hugo ML is without a doubt the most reliable and quality driven vendor I have worked with. They are consistent with their quality and reporting. I know when a job is assigned to them, it will be done on time, with phenomenal quality.

Igor P.
Sr. Manager Data Analytics
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What We Do

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First, we take the fundamentals seriously– people, context, process, and tools– and then we test vigorously, to deliver AI and ML projects to the highest standard.

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Generative AI

  • Response fine-tuning & iterative feedback
  • Outlier detection
  • Domain adaptation
  • Conditional labeling
  • Data collection & preprocessing
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Computer Vision

  • Key-points & landmark annotation
  • Bounding boxes
  • Polygon, polyline, ellipses
  • Semantic segmentation
  • Object detection & recognition
  • 3D point clouds & LIDAR
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Natural Language Processing

  • Sentiment analysis
  • Named entity annotation
  • Taxonomy & relevance ranking
  • Speech-to-text transcription
  • Text classification
  • Relation detection
  • 98.9%

    Avg. Accuracy Score

  • 100M

    Large Language Model (LLM) prompts answered

  • 250M

    Image & videos annotated

Quality Always + Speed & Scale

Quality can never be overemphasized. From rigorous QA processes to team construction, we ensure that excellence keeps up with speed.

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Data Accuracy

Precision is at our center. Across hundreds of NLP, ML, and deep learning projects, we average a 98.9% accuracy score.

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True Inclusion

Minimize your headline risk. Hugo provides demographic, geographic, and linguistic diversity - promoting fairness and relevance across contexts.

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Nimble Operations

No matter the project, we can get you from zero to production in two weeks, no excuses, no deterioration in output.

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clutch 100 awards

How does it work?

We source, train, and assemble your new team in as little as 2 weeks. Once you go live, we continuously work to ensure you hit KPIs.

1. Deep dive into your goals and team structure.

We take the time to understand your unique needs and goals. Our talent becomes an extension of your team, supporting your customer experience initiatives within your strategic direction, timelines and budgets.

2. We design a customized solution for you.

3. Review and assemble your dream team.

4. We'll implement a dedicated training program.

5. Go Live & schedule check-ins!

We integrate seamlessly with technology built for scale & customer excellence.

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30 days
Risk - Free

We're so confident you'll love working with Hugo, we offer a no commitment 30 day trial.

ROI Calculator

To calculate ROI, please fill out the areas outlined in yellow.

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ROI in working with Hugo:

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FAQs

Featured Interview

Michael Connor on the Impact of Gen AI in Consumer Goods

Discover how Generative AI is reshaping the Consumer Goods industry through personalized marketing and innovative engagement strategies, as explained by industry expert Michael Connor.

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