Hugo Resources
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February 3, 2025
InterviewCustomer Support
Paula Weeks, FIFA ‘26 Hospitality Director, on Customer Success
January 24, 2025
Customer Support
How SaaS Companies Optimize Support with Call Deflection
January 22, 2025
Customer Support
Why Email Customer Support Outsourcing is a Game-Changer
January 17, 2025
Industry Case StudyCustomer Support
Optimizing Customer Experience in an Online Culinary Education
January 13, 2025
Trust & Safety
Why Businesses Need Professional Chat & IM Moderation Service
January 8, 2025
Industry Case StudyCustomer Support
Reimagining Beauty Retail Support: A Success Story
January 6, 2025
Best PracticesCustomer Support
Optimizing E-Commerce Support with AI-Human Expertise
December 20, 2024
Customer Support
Super Agents Are The Future of Customer Service Operations
December 18, 2024
Interview